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Terms & Conditions

Alluring Window Terms & Conditions
Measuring:
Alluring Window provide free consultation & whole windows measuring. If a client prefers taking the measurements himself, it is the client responsibly for the measurements that been taken.
Warranty
Alluring Window will provide a 1- year full warranty on its new products, if installed according to manufacturer instructions. Please refer to Manufacturer warranty for product warranty period. Any service call for repairs after the warranty period provided by Alluring Window will be accompanied by $75 fee.
Insurance
Alluring Window will provide the necessary insurance upon request.
Labor:
Measurements, production will be done by Alluring Window personnel. In case of motorized job Cost of all electrical wiring connections is customer’s responsibility, and should be done by licensed electricians. Alluring Window will provide wiring diagrams and pre-plan the work with the customer’s electrical personnel.
Lead Time:
On all products the normal lead-Time is: 2-5 weeks from the order day (deposit day). Lead-Time may be varying based upon materials availability and holidays schedule.
Sales tax:
NY State sales tax rate of 8.875% is included in this quote. Organizations / companies that carry Tax Exempt certificate / resale certificate, should provide their certificate to Alluring Window along with their signed estimate. Payment / cancellation:
50% deposit is due on signing. 40% is due before installation and Remaining balance is due upon installation / delivery. All products are custom made, therefore a cancellation of the order after being submitted will still require a full payment.
Refunds are not available.
The client should provide credit card information to keep on file, regardless of his deposit payment method.
In case a client did not provide a payment after 3 days from the installation day, his credit card will be charged automatically for the balance due.
Cancellation of a scheduled installation appointment:
Cancellation must be made 48 hours’ prior the appointment. Failure to notify us within 48 hours will result in $75 fee.
** During the installation, it is required that the client will be present to address any problems or dissatisfaction with the product / installation, sign off the completion of the work and submit final payment. If the client wishes to have someone else be present at that day, he should notify our office at least 48 hours before the installation day as well to agree that this person will be responsible to sign off and submit payment. Any adjustments requested after the completion of the installation and our installer left the premises will result in additional service fees. Acceptance: If agreeable, please sign below and email back to us at: info@alluring- window.com Please make sure to send us any additional required docs (resale certificate / certificate of insurance sample) along with your signed estimate.